Corporate Responsibility Report 2010

About me

Which option describes your relationship with United Utilities?
Customer Government or regulator Shareholder Supplier or contractor
Where do you access the internet (for the majority of the time)?
Home Library Work
What is your age group?
Under 25 24 to 40 41 to 55 56 to 70 Over 70
Where do you live?
Central England South east England South west England North east England North west England Scotland Wales Northern Ireland Europe Elsewhere

About the Corporate responsibility report 2010

What was your overall opinion of the Corporate responsibility report 2010?
Very good - It answered all my questions on the business Good - It answered most of my questions on the business OK - It was an adequate source of information Poor - It didn’t answer all my questions
The report includes key social and environmental information, alongside financial results. Do you think it is important for us to do this?
Yes - It is essential for business to measure and report on its performance in all areas Partially - Social and environmental performance is important, but less so than financial performance No - Financial performance is all that is important
Do you think the report struck the right balance between financial, environmental and social information?
Very good - it gave me a good insight into United Utilities' performance in all areas OK - it provided an adequate balance between United Utilities' financial and other business performance Poor - it did not provide me with enough information on:
Financial performance
Environmental performance
Social performance


Which area did you find the most useful within the Corporate responsibility report 2010?
Performance information Environment information Society information Case studies
The new Companies Act will allow us to ask our shareholders if they would be happy to receive the year-end reports online, rather than through the post. This would not only save costs, but also be good for the environment What is your view?
Strongly agree - I want to receive the reports via the internet Agree - But I would still like to receive a brief report of the key points by post Disagree - I am happy with what I get at the moment Strongly disagree - The current documents are too brief and I would like more detailed reports delivered by post